PURPOSE and SCOPE

The Employee Relations Coordinator provides guidance and support on day-to-day Human Resources issues including interpretation of the Collective Agreement, interpreting company policies and procedures, attendance management, disciplinary matters, performance management, conflict management and legislation and the Company Disability Management Program.

RESPONSIBILITIES

• Provides support to the Labour Relations Manager on day-to-day labour issues.
• Ensures compliance of the Collective Agreement, company policies and procedures, attendance management, disciplinary matters, performance management, conflict management and legislation.
• Participates in the development of effective HR policies and programs.
• Establishes communication and effective working relationships with Management and Association representatives.
• Assists in administering the Attendance Management Program.
• Ensures hourly job classification manual is kept current.
• Conducts investigations relative to grievances, discipline, respectful workplace issues and makes recommendations as to the outcome.
• Assists in the development and delivery of training sessions on HR related topics to Supervisors and Managers.
• Partners with the Disability Management Specialist to assist in the accommodation process of employees requiring modified duties or accommodations. Helps perform workplace assessments.
• Liaise with the Safety Department and Disability Carriers to complete paperwork and obtain regular updates on return to work dates.
• Maintain employee data in the HRIS system.
• Other duties as assigned.

QUALIFICATIONS

Education and Experience

• University degree or college diploma in Human Resources.
• Two years of experience in Human Resources and Labour Relations in a generalist role or the equivalent experience of working in a labour relations role.
• Demonstrated knowledge and skills in handling grievances and disciplinary meetings.
• Well-developed understanding and application of employment and labour legislation (i.e. Employment Standards Act, Labour Relations Act, Human Rights Code).
• Experience with interpreting collective agreements.
• Experience with HRIS systems.

Skills and Knowledge

• Good understanding of Human Resources programs and related best practices.
• Ability to interpret and implement company policies and procedures.
• Ability to work with individuals at all levels, build rapport and maintain relationships.
• Solid verbal and written communication skills.
• Strong analytical, problem solving, decision making and critical thinking skills within a busy environment.
• Travel to other company locations may be required.