Careers

Technical Publications Specialist – 12 Month Term

Location: Winnipeg, Manitoba

Date posted: May 10, 2021

PURPOSE and SCOPE:

The Technical Publications Specialist is responsible for creating, maintaining, and publishing technical content for MacDon customers, dealers, partners, and staff.

JOB RESPONSIBILITIES:

  • Create, maintain, and publish documentation that helps dealers and operators to successfully use MacDon products to achieve their goals.
  • Research and write clear and detailed contextual information, reference information, and procedures using materials provided by subject matter experts.
  • Interview subject matter experts to acquire information not available in written source materials.
  • Take and edit digital photographs to include in documentation.
  • Manipulate existing 3D CAD models, photographs, and other 2D images to create illustrations to include in documentation.

QUALIFICATIONS:

Minimum requirements:

  • Strong oral communication skills
  • Moderate level of writing skill in English (and willingness to work on improving skill level)
  • Computer literacy
  • Eagerness to learn
  • Willingness to ask work-related questions until a solid understanding is achieved
  • Ability to get along with other people
  • Ability to meet deadlines

Desirable skills/experience:

  • Ability to think critically and set priorities appropriately
  • Strong writing and editing skills
  • Technical writing experience, ideally printed instructions of some sort and/or help systems
  • Familiarity with technical communications industry standard terminology and best practices (e.g., audience, plain language, active voice, single-sourcing, and style guides)
  • Research and interview skills
  • Technical illustration experience and Photography experience
  • Experience with usability/user experience testing
  • Manufacturing and Agricultural experience. Familiarity with MacDon products an asset
  • Mechanical aptitude and/or experience with mechanical systems
  • Experience with hydraulic and/or electrical systems
  • Ability to read and write in additional languages
  • Software experience:
    •  Authoring software (pref. Arbortext Editor or other tool that supports structured authoring)
    • Content management system (pref. Simonsoft)
    • Illustration software (pref. PhotoShop, Illustrator, IsoDraw Illustrator and/or Creo Illustrate)
    • CAD systems (pref. SolidEdge)